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Predict your way to higher Marketing ROI’s

13 February 2011

Ever wondered why so many of us Direct Marketing folks and CRM lovers are so confident in committing marketing spend to campaigns? It’s due to the fact that so many of the campaign responses are actually highly predictable. I call…

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Retailers take note!…………

27 August 2010

Retailers take note; Truth discusses optimum customer centricity on Biz Community Retail site.

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Too Little, too late !

5 August 2010

“Too little, too late!” My whole business is focused around customer so when I experience outstanding customer service I really do spread the word. As Jason Stewart MD of Have you Heard (an outstanding Word of Mouth Marketing agency) explains,…

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