Listening to Jitendra Jain talk through Marriott Bonvoy’s success is a real highlight of our Let’s Talk Loyalty and Loyalty TV interviews. Marriott Bonvoy isn’t just about hotel stays — it’s about making travel amazing again. Jitendra Jain (VP PRISMA EMEA) explains how Bonvoy balances rational perks with emotional connections.
That’s why 248m members — two out of three Marriott stays — choose Bonvoy.
